C a a i a d v a n t a g e

  • 3400 Cottage Way, Sacramento, CA 95825, USA

Terms & Conditions

Terms and Conditions

Last Updated: Dec-10-2025

Welcome to CAAIADVANTAGEHELP LLC (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and all related content. By visiting our website or using our services, you agree to these Terms. Please read them carefully. If you do not agree, you should discontinue use of our website and services immediately.

  1. Acceptance of Terms

    2. By accessing our website, submitting information, or contracting our medical billing and administrative services, you acknowledge that:

    • We may suspend all services immediately
    • You are at least 18 years old
    • You understand and accept these Terms
    • You will comply with all applicable laws and regulations

    If you are using our services on behalf of a healthcare organization or provider, you represent that you are authorized to accept these Terms on their behalf.

  2. Description of Services

    3. CAAIADVANTAGEHELP LLC provides professional medical billing services, including but not limited to:

    • Medical billing and coding
    • Insurance claim management
    • Revenue cycle optimization
    • Patient billing support
    • Credentialing and enrollment
    • Prior authorization management
    • Client support and administrative assistance

    These services may evolve or expand over time. We reserve the right to modify, add, or remove service offerings at any time without prior notice.

  3. Website Usage

    4. You may use our website solely for lawful purposes related to learning about, requesting, or engaging our services. You agree not to:

    • Reproduce or copy website content without permission
    • Use the site to upload malicious code
    • Engage in activities that disrupt website functionality
    • Attempt unauthorized access to systems or data

    Any misuse of the website may result in restricted access or legal action.

  4. Client Responsibilities

    5. To ensure accurate and efficient billing services, clients agree to:

    • Provide complete, accurate, and timely information
    • Submit required documentation for billing and coding
    • Communicate updates regarding patient coverage or provider changes
    • Maintain HIPAA-compliant practices on their end
    • Review statements, reports, and submissions for accuracy

    Failure to provide necessary information may delay billing processes or impact claim outcomes.

  5. Fees and Payment Terms

    6. Service fees will be outlined in a written agreement, proposal, or contract between CAAIADVANTAGEHELP LLC and the client. Clients agree to:

    • Pay all invoices on time according to stated terms
    • Accept responsibility for service charges incurred
    • Reimburse any additional costs associated with payer requirements or specialized services

    We reserve the right to suspend or terminate services for non-payment or repeated late payments.

  6. Confidentiality and Data Security

    7. We are committed to protecting all client and patient information. CAAIADVANTAGEHELP LLC follows strict administrative, technological, and physical safeguards to maintain compliance with HIPAA and other applicable regulations.

    Clients also agree to safeguard login credentials, PHI, and confidential communications. Unauthorized access or misuse of confidential data is strictly prohibited.

  7. Protected Health Information (PHI)

    8. If our services require access to PHI, both parties must enter into a Business Associate Agreement (BAA) as required by HIPAA. The BAA outlines how PHI is:

    • Collected
    • Used
    • Disclosed
    • Protected

    By utilizing our services, clients acknowledge their responsibilities as covered entities and agree to comply with HIPAA regulations.

  8. Third-Party Tools and Links

    9. Our website may include links to third-party websites or tools. These links are provided for convenience only. We are not responsible for:

    • Content on third-party sites
    • Security or privacy practices
    • Any damages resulting from interaction with external websites

    Users interact with external links at their own risk.

  9. Intellectual Property Rights

    10. All content on this website—including text, graphics, logos, icons, images, service descriptions, and website design—is the intellectual property of CAAIADVANTAGEHELP LLC unless otherwise stated. You may not:

    • Copy
    • Modify
    • Distribute
    • Reproduce
    • Publish
    • Sell

    any part of our content without prior written permission.

  10. Limitation of Liability

    11. To the fullest extent permitted by law, CAAIADVANTAGEHELP LLC is not liable for:

    • Errors in documentation provided by clients
    • Denied claims due to payer policies or patient eligibility
    • Service interruptions caused by technical failures, third-party systems, or external events
    • Indirect, incidental, consequential, or punitive damages

    Our services rely heavily on accurate client-provided information. We are not responsible for losses resulting from incomplete or incorrect data.

  11. Disclaimer of Warranties

    12. Our website and services are provided “as is” and “as available.” While we strive for accuracy and uptime, we do not guarantee:

    • Error-free website functionality
    • Uninterrupted service access
    • Full accuracy of website content
    • Claim approval or reimbursement outcomes
    • That all payer changes are reflected in real time

    Clients must verify benefit policies, coverage information, and clinical documentation as required.

  12. Termination of Services

    13. Either party may terminate services according to the written contract or agreement. Reasons for termination may include:

    • Nonpayment
    • Breach of terms
    • Fraudulent behavior
    • Misuse of PHI or confidential information
    • Mutual agreement

    Upon termination, all outstanding balances must be paid, and access to systems will be revoked.

  13. Indemnification

    14. Clients agree to indemnify and hold harmless CAAIADVANTAGEHELP LLC, including its employees, contractors, and affiliates, from any claims, damages, or losses resulting from:

    • Client-provided data inaccuracies
    • Failure to comply with HIPAA requirements
    • Misuse of website content
    • Violations of these Terms

    This clause ensures accountability and legal protection for both parties.

  14. Governing Law

    15. These Terms are governed by the laws of the State of California, without regard to conflict-of-law provisions. Any disputes arising from these Terms will be resolved in appropriate courts located in California.

  15. Modifications to Terms

    16. We may update these Terms as needed to reflect:

    • Service changes
    • Legal requirements
    • Website updates
    • Industry regulations

    Updated Terms will be posted on this page with a revised “Last Updated” date. Continued use of our website or services indicates acceptance of any changes.

  16. Contact Information

    17. For questions about these Terms or our services, please contact us at:

    CAAIADVANTAGEHELP LLC
    Phone - 1-844-477-4778
    Email - support@caaiadvantagehelpllc.com
    Address - 3400 Cottage Way, Sacramento, CA 95825, USA
    - 109 Seminary Dr. Mill Valley CA 94941, USA