C a a i a d v a n t a g e

  • 3400 Cottage Way, Sacramento, CA 95825, USA

Privacy Policy

Privacy Policy

Last Updated: Dec-10-2025

Welcome to CAAIADVANTAGEHELP LLC (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, or interact with us in any way.

By accessing our website or submitting information to us, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and services.

  1. Information e Collect

    2. We collect information that helps us provide services, improve user experience, and maintain compliance with healthcare and privacy regulations.

    1. Personal Information You Provide

      2. This includes the information you voluntarily submit through forms, emails, or service inquiries, such as:

      • Name
      • Contact details (email, phone number, address)
      • Practice or business information
      • Billing or service-related information
      • Any messages or details submitted through our contact forms
    2. Automatically Collected Information

      3. When you visit our website, we automatically collect certain data through cookies, analytics tools, and server logs, including:

      • IP address
      • Browser type
      • Device information
      • Pages viewed
      • Time spent on the website
      • Referring website URLs
      • General geographic location

      This information helps us understand how users interact with our website and allows us to improve security and functionality.

    3. Protected Health Information (PHI)

      4. As a medical billing service provider, we may collect and process Protected Health Information (PHI) strictly in accordance with HIPAA regulations. PHI is only received, stored, or used when necessary to provide contracted billing services to healthcare clients.

      All PHI is handled under Business Associate Agreements (BAA) with covered entities and safeguarded using industry-standard security protocols.

  2. How We Use Your Information

    3. We use your personal and business information for the following purposes:

    1. Service Delivery
      • Providing medical billing, coding, revenue cycle management, and client support
      • Responding to inquiries and service requests
      • Managing client accounts
      • Verifying eligibility and supporting billing operations
    2. Website Functionality & Improvements
      • Enhancing user experience
      • Tracking website performance and analytics
      • Identifying security threats or suspicious activity
    3. Communication
      • Responding to customer service inquiries
      • Sending service updates or administrative messages
      • Providing information about new features or service offerings (only with consent)
    4. Compliance & Legal Requirements
      • Maintaining HIPAA compliance
      • Meeting contractual obligations
      • Responding to legal requests, subpoenas, or government regulations

  3. How We Protect Your Information

    4. We implement administrative, technical, and physical safeguards to ensure the security of all personal and health information, including:

    • Encrypted data storage
    • Secure transmission protocols (SSL/HTTPS)
    • Restricted access to PHI and sensitive information
    • Regular security audits
    • Staff training on HIPAA compliance
    • Secure data backups

    While we take comprehensive steps to protect your information, no method of transmission or storage is completely secure. However, we remain committed to maintaining the highest standard of data protection.

  4. Sharing and Disclosure of Information

    5. We do not sell, rent, or trade your personal information. We only share information when necessary.

    1. Service Providers

      2. We may share information with trusted service partners who help support:

      • Website hosting
      • IT support
      • Data processing
      • Billing tools or communication platforms

      These partners are required to protect your information and may not use it for any purpose other than fulfilling contracted services.

    2. Legal Requirements

      3. We may disclose information if required to:

      • Comply with federal, state, or local laws
      • Respond to subpoenas or legal processes
      • Protect the rights, safety, and security of our company, clients, or users

    3. HIPAA Compliance

      4. PHI is only shared with authorized entities as outlined in Business Associate Agreements and as permitted by HIPAA rules.

  5. Cookies and Tracking Technologies

    6. Our website may use cookies, pixels, and analytics tools to enhance your browsing experience. These may be used for:

    • Traffic monitoring
    • Website performance optimization
    • Security enhancements
    • User experience improvements

      • You may disable cookies through your browser settings; however, some website features may not function properly.

  6. Your Rights and Choices

    7. Depending on your location and relationship with us, you may have the right to:

    • Access personal information we have collected
    • Request corrections or updates
    • Request deletion of certain data (excluding PHI processed under healthcare regulations)
    • Opt-out of marketing communications
    • Restrict certain types of data processing
    • Request copies of stored PHI through your healthcare provider

    We respond to valid requests within a reasonable timeframe as required by law.

  7. Data Retention

    8. We retain information only as long as necessary to:

    • Provide services
    • Meet legal, regulatory, or contractual obligations
    • Maintain business records

    PHI is retained in accordance with HIPAA regulations and applicable state laws.

  8. Third-Party Links

    9. Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party sites. We encourage you to review their privacy policies before interacting with them.

  9. Children’s Privacy

    10. Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors. If we become aware that a minor has submitted information, we will delete it promptly.

  10. Updates to This Privacy Policy

    11. We may update this Privacy Policy periodically to reflect changes in regulations, services, or data practices. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website signifies acceptance of any changes.

  11. Contact Us

    12. If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us at:

    CAAIADVANTAGEHELP LLC
    Phone - 1-844-477-4778
    Email - support@caaiadvantagehelpllc.com
    Address - 3400 Cottage Way, Sacramento, CA 95825, USA
    - 109 Seminary Dr. Mill Valley CA 94941, USA